Satellite Healthcare is a successful, nonprofit organization that has improved the lives of people living with kidney disease since 1973. We earn our national reputation for excellent patient care each day by offering a complete range of dialysis therapy choices, personalized clinical services, and unparalleled wellness education.
Satellite Healthcare provides expert, personalized kidney care at over 80 centers across the U.S. as well as at acute dialysis locations in California and Texas. Learn more about Satellite Healthcare at www.satellitehealth.com.
The HR Organizational Development Consultant will consult on organizational development (OD) and change management initiatives across the business, primarily in support of Operations. The position will project manage Talent Management programs, such as New Hire Orientation, Management 101, and Employee Surveys. There will be some responsibility for learning design, development and delivery in a variety of modes.
Essential Functions: Project management of Talent Management (TM) programs, such as New Hire Orientation, Management 101, and Employee Surveys
The essential functions listed are not a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. All employees must work in accordance with Satellite's I-CARE Standards.
Measures effectiveness of TM programs
Provides consultation to the Operations and Corporate leaders around change management and OD initiatives (including organizational design/structure and work processes)
Responsible for learning design, development and delivery of various programs via classroom, online, gamification, etc.
Partners with the Talent Management Leader on initiatives, such as performance management, leadership development, Satellite Learning, etc.
Responsible for driving the Satellite Healthcare culture through values and customer service standards
Focuses on change management and the communication that supports it
Accountable for outstanding customer service to all external and internal customers
Develops and maintains effective relationships through effective and timely communication
Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner